• Office: (602) 242-7121

General FAQ

Q: Can anyone go to an auction?
A: Most auctions are public events and everyone is welcome. Exceptions would be some auto auctions, which allow dealers only.

Q: Why does an auction go so fast?
A: At a personal property auction there are usually many transactions per hour, which means the pace of the auction is fairly quick.

Q: Why are auctions so popular?
A: The excitement of bidding, the thrill of the hunt, the rhythmic chant of the auctioneers – all these elements generate a level of enthusiasm that only the auction method can generate. The auction is unlike any other buying or selling environment.

Q: What advice would you give to a first-time auction attendee?
A: Don’t be intimidated; you don’t need to be experienced to enjoy an auction. Relax, have fun, observe, and ask questions. We are ready to welcome and help you.

Q: What kinds of items are sold at auction?
A: Quite simply, if something can be sold, it has probably been sold at auction. Sierra Auction & Appraisal sells a wide variety of personal property including fine art, decorative accessories, glass, china, jewelry, coins, stamps, firearms and edged weapons, ephemera, furnishings, tools, cars, recreational vehicles, and much more.

Q: What is a Buyer’s Premium?
A: A Buyer’s Premium is a percentage of the high bid that’s added to the high bid to establish the final sale price.

Q: What is the difference between an “absolute” and a “reserve” auction?
A: An absolute auction means the property is sold to the highest bidder, regardless of price. A reserve auction (sometimes referred to as an auction “subject to confirmation”) means the seller reserves the right to accept or reject the highest bid.
Q: What must I do to attend an auction?
A: When you arrive at the auction site, look for the registration area where you must provide adequate identification to receive a bidder’s number, terms and conditions, possibly a listing of the items, and a schedule. Your bidding number must be shown to the auctioneer each time you bid and when you are the winning bidder.

Q: How do I know how much to bid?
A: It is important to arrive at the auction early enough so you can inspect the items you are interested in. Since many auctions sell items “as is – where is,” it is critical that you examine items for condition, size, color, etc. Based on your examination, establish a value in your mind. Don’t hesitate to ask questions and remember at an auction you can buy an item at a cost of only one bid higher than someone else was willing to pay.

Q: Can I preview the items before the auction?
A: Yes. Generally you may preview the items the day before the auction. This information is available on the advertising literature.
Q: Do I need to be afraid of bidding on an item I don’t want?
A: You may have heard a story about a person who scratched his ear and bought an expensive piece of fine art. Don’t be frightened by such tales. Auctioneers are professionals and realize when you are bidding and when you aren’t.

Q: How do I bid?
A: In order to bid at an auction, you need to make the auctioneer aware of you. To do this, hold up your bidder card or raise your hand. If the auctioneer does not immediately see you, shout “Yes.” The auctioneer will then take your bid and turn to seek another bid. If another bid is received, the auctioneer will return to you to ask if you want to bid again. Simply continue to say “Yes” to stay in the bidding.

Q: How do I stop bidding?
A: To remove yourself from the bidding process simply shake your head “No” when the auctioneer makes eye contact with you.

Q: Will I be able to understand the auctioneer?
A: The “chant” of a good auctioneer is easily understood. The chant is merely a series of numbers connected by “filler” words to create a rhythm and make it pleasing to listen to. A basic chant tells the audience the current bid and the next bid being asked. For Example: “I’m bid 5 dollars, will you bid 10?”
Q: How and when do I pay for the items I purchased?
A: Auction Companies vary but at Sierra you pay for your items when you are ready to leave. Payment may be made in cash, credit card, and debit card.

Q: What about removal of items from the auction?
A: When you buy an item at the auction you are responsible for it. It is important that you put the merchandise in a safe area. All items need to be removed the day of the auction. If you need assistance to load large items into your own vehicle, simply ask one of the Sierra personnel.
Absolute Auction: all items in the auction will be sold to the highest bidder, regardless of the bid. There is no reserve or minimum on the item for bid.

Auction With Reserve: some or all items in the auction have a minimum bid that must be reached by the bidder before the auctioneer can sell the item to the bidder. This type of auction is reserved mainly for property with a high value such as construction equipment, homes or commercial real estate.

“As-Is” or “Where-Is”: there is no warranty on the merchandise and the bidder is responsible for removal from the auction location. This means that the bidder must rely on their own information to make bidding decisions. The bidder is responsible to inspect and move the merchandise.

Choice: auctioneers use this buying option when more than one product is being offered for sale. The bidder may bid for an individual item, and the winning bidder may take as many of the set as they wish. If the bidder does not want them all, then they are for sale at the same price to any bidder.

All For One Money: multiple items are being offered for sale and what you bid is one price for all of the items. Bids for individual items are not accepted.

So Much Each & All Go: multiple items are being offered for sale and the bidder’s price is per item, however; the bidder must take all the items.

Sold: when the auctioneer says the word “sold” or the gavel falls after the bidding has ceased, the item is sold as the auctioneer directs to the clerk. The bidding cannot e reopened after the word “sold” is said.

Final Word: the auctioneer has the final word in all bidding situations. If the ringman took your bid and the auctioneer did not see the bid, the item is sold as the auctioneer directs. The staff at Sierra Auction Management is happy to provide you with further information and to answer any of your questions about the auction process.

Thanks for visiting us at SierraAuction.com!

 

How to Buy

Q: Can anyone attend the auction?
A: Sierra is a public auction and everyone is welcome. In rare instances auctions may be held for private dealers, in which case they are advertised accordingly.

Q: What advice would you give to a first-time auction attendee?
A: Don’t be intimidated; you don’t need to be experienced to enjoy an auction. Relax, have fun, observe, and ask questions. We are ready to welcome and help you.

Q: What must I do to attend an auction?
A: Upon arrival at any of Sierra’s facilities, follow the signs to registration in order to acquire a bidding number. A cash or debit card deposit is required in order to bid. Deposits vary based upon what you wish to bid on in the auction – $500 allows you to bid on all auction items (including vehicles and equipment), or a $200 deposit allows you to bid on all non-vehicle or heavy equipment items. You will need to supply acceptable identification in order to complete your registration. Your deposit is fully refundable, in cash, if you are an unsuccessful bidder. If you are a winning, high bidder, your deposit will be credited towards your purchases. Your bidding number must be shown to the auctioneer each time you bid and when you are the winning bidder.

Q: What kinds of items are sold at auction?
A: Quite simply, if something can be sold, it has probably been sold at auction. Sierra Auction sells vehicles, utility vehicles, heavy equipment, recreational vehicles, and a wide variety of personal property including fine art, decorative accessories, glass, china, jewelry, coins, stamps, firearms, furnishings, tools, electronics, computer equipment, manufacturing equipment, and much more.

Q: After I have paid for my purchases, when can I remove my items?
A: No items may be removed from their selling position or the auction facility until they have been paid in full, and the items have been released by Sierra’s security personnel. It is preferred that all items be paid for and removed on the day of the auction, as it is the buyer’s responsibility to secure their items as soon as the auctioneer says “sold”.

Q: Why does an auction go so fast?
A: Sierra Auction typically sells over 2,500-3,000 items per auction which means the pace of the auction is fairly quick. Our auctioneers are very clear and concise and bidding assistants help buyers keep track of the bidding.

Q: Why are auctions so popular?
A: The excitement of bidding, the thrill of the hunt, the competition, the rhythmic chant of the auctioneers – all these elements generate a level of enthusiasm that only the auction method can generate. Unlike traditional negotiations, the process is quick, without game-playing, without compulsion.

Q: Are there any fees associated with my auction purchase?
A: Unless indicated otherwise, a Buyer’s Premium of 12% of the "auction price" will be added to the winning bid price of each item purchased. A Buyer’s Premium is a percentage of the high bid that’s added to the bid price to establish the final sale price. There is an additional 3% non-refundable fee for using a credit card. The total sales price (including Buyer’s Premium) is subject to applicable sales tax. Bankruptcy items also carry a Buyer's Premium.
Q: Is there a guarantee or warranty?
A: All of the items presented for sale in the auction are sold “as is – where is”, with no warranties or guarantees. Therefore we encourage all bidders to preview items before the auction to determine quality, condition and proper identification of the items you intend to bid on, allowing you to bid with confidence.

Q: How do I know how much to bid?
A: It is important to attend the preview or to arrive at the auction early enough so you can inspect the items you are interested in. All items are sold “as is – where is,” it is critical that you examine items for condition, size, color, etc. Based on your examination, establish a value in your mind. Don’t hesitate to ask questions and remember at an auction you can buy an item at a cost of only one bid higher than someone else was willing to pay.

Q: Can I preview the items before the auction?
A: Yes. Generally you may preview the items the day before the auction. This information is available by viewing our auction calendar.
Q: Do I need to be afraid of bidding on an item that I don’t want?
A: You may have heard a story about a person who scratched his ear and bought an expensive piece of fine art. Don’t be frightened by such tales. Auctioneers are professionals and realize when you are bidding and when you aren’t.

Q: How do I bid?
A: In order to bid at an auction, you need to make the auctioneer aware of you. To do this, hold up your bidder card or raise your hand. If the auctioneer does not immediately see you, shout “Yes.” The auctioneer will then take your bid and turn to seek another bid. If another bid is received, the auctioneer will return to you to ask if you want to bid again. Simply continue to say “Yes” to stay in the bidding.

Q: How do I stop bidding?
A: To remove yourself from the bidding process – simply shake your head “No” when the auctioneer makes eye contact with you.

Q: Will I be able to understand the auctioneer?
A: The “chant” of a good auctioneer is easily understood. The chant is merely a series of numbers connected by “filler” words to create a rhythm and make it pleasing to listen to. A basic chant tells the audience the current bid and the next bid being asked. For Example: “I have 5 dollars, will you bid 10?”
Q: How and when do I pay for the items I purchased?
A: You pay for your items when you are ready to leave. Payment may be made in cash, credit card, or debit card. Vehicles are the exception; they cannot be paid for with a credit card.

Q: What about removal of items from the auction?
A: When you buy an item at the auction you are responsible for it. All items need to be removed the day of the auction, unless arrangements have been made. If you purchase large items and need assistance in moving, we will be more than happy to help you make arrangements. If you need assistance to load large items into your own vehicle, simply ask one of our personnel.

Q: What happens if I don’t want the item after I bid on it?
A: The record of sale kept by the auctioneer and clerk will be taken as absolute and final. If you are the successful winning bidder and the auctioneer indicates that the item has been “sold”, then you are contractually required to pay for each item that you have purchased, in full.
For those who want to bid but are unable to attend the auction, Sierra offers an Onsite Preview and Absentee Bid Service as a convenience to our patrons. We will not be held responsible for error or failure to execute the bid(s). The bid must be in writing and a $50 minimum bid is required per item.

Thanks for visiting us at SierraAuction.com!

 

How to Sell

Auctions are fast becoming the first choice for all sellers and not just those who need to sell quickly. Here are just a few Auction Advantages offered by our Full-Service Auction Company.

  • Effective in weak as well as strong markets
  • Equipped to Auction at Tenant Site or at One of Our Facilities
  • Accelerated and expert marketing
  • Maximizes potential values
  • Monthly One-day Event
  • Significantly reduces personal expenses
  • All items sold “as is” “where is”
  • Less personal stress and spent hours
  • Professional bookkeeping and itemized receipts
  • Converts all items into cash, not just your best items
  • No hidden expenses
Because of the fast growth and popularity of auctions, they’re now known as “America’s Favorite Way to Buy and Sell.”
Q: I have an item or items that need appraisals do you handle that?
A: Yes, we can provide appraisals for vehicles, personal property, antiques and collectibles regardless of whether we hold your auction or not. Please visit our appraisal page for more information.

Q: Are you licensed?
A: The State of Arizona does not require an auctioneering license, however many individual Cities do, and we are in full compliance with licensure in each of the Cities in which we conduct auctions. Any professional auctioneer should have some education in the laws governing the auction industry thus attending an auction school is very important and should always be continuing their auction education through some type of continuing education program. The auction industry is regulated by the federal government so being aware of the changing regulations is imperative to having a successful, clean, smooth and legal auction.

Q: What are your fees?
A: As a policy we do not publicly advertise our fee schedule and consignment rate. We encourage anyone considering selling items at auction to contact us before making a decision to contract with any other provider. We disclose all costs involved to sell items at auction as well as what services we provide and the many benefits of doing business with us.

Q: Do you sell your items at auction with reserves?
A: Typically you will get more for items sold at absolute no reserve. Selling at absolute creates a frenzy type atmosphere and will typically get more for items but sometimes we do take reserves. In some instances, our contracts demand that we sell a vehicle or other item with a reserve, in which case we will notify buyers that an item is being sold with a reserve or "pending seller confirmation".

Q: Do you handle forced sales and bankruptcies?
A: We are licensed and bonded with the U.S. Trustees Office and regularly sell bankruptcy assets and other seized, or forced asset sales.

Q: Do you have a location you can bring my items to sell rather than selling at my location?
A: Absolutely we have two locations that currently hold monthly auctions. See our calendar on our home page for upcoming auctions.

Q: How long does it take to get my auction booked?
A: Typically we ask for about three to four weeks preparation before holding the auction, which allows for the sufficient time to get the items inventoried and also get "the word out" about the auction. Advertising is one of the most important steps of having a successful auction.

Q: Why have an auction instead of just selling yard sale style or liquidation sale?
A: Auctions achieve fair market value and top dollar for items and save the time and labor.

Thanks for visiting us at SierraAuction.com!

 

Using ProxiBid

Additional helpful information can be found on the ProxiBid FAQ Page.

Q: What are the bid types and who determines them?
A: The bid type is ultimately decided upon and administrated or otherwise overseen by the auctioneer and the auctioneer alone. The bid types include but are not limited to: choice, all-one-money, and times-the-money or any notations or language related to listing or describing these and other bid types. It is the responsibility of the bidder to understand the implications and results of the bid type or how the bid is structure or administered to the asset(s) at auction.

Q: Who is responsible for an erroneous purchases?
A: Erroneous Purchases are the responsibility of the bidder. Operator error, keystroke mistakes, misinterpretation of bidding structure or auction activity does not alleviate the bidder from purchase responsibility or the result of erroneous actions resulting in a purchase.

Q: What if the online descriptions are not correct?
A: The description as announced by the auctioneer during the live auction supersedes any and all written or pictorial representations of the assets at auction. This holds true regardless of what was written, photographed, cataloged, or conveyed/represented pertaining to the asset(s) in question.

Q: Who accepts and/or acknowledges the bids?
A: The acceptance or acknowledgement of any bid is the sole responsibility of the auctioneer. This applies to all bidding activity live or online – the auctioneer’s decision is final.

Q: How do I know if I was the winning bidder?
A: The winning bidder will be contacted within 1-3 hours of the close of the auction by Sierra Auction Management, Inc. They will be provided with the invoice that reflects all the bidder’s purchases and any fees that apply. They will also receive payment instructions at this time. If the bidder has questions during the auction they can use the messenger function of the bidder application to message the ProxiAgent and verify if they won the lot in question or not.

Q: Who is responsible for the notification of winning bids?
A: The result of bidding on assets at auction is not final until Sierra Auction Management, Inc. performs an official reconciliation of the auction.

Q: Are the results of the Live Auction different from the Proxibid Auction?
A: The result of the live auction supersedes, in all cases, online activities. The auctioneer’s decision is final in all cases, just as in the live auction.

Q: What is my Total/When Will I get my Invoice?
A: The final bid is not the total you owe. Depending on the type of auction, there may be different online bidder fees and/or buyer’s premium that apply. You need to familiarize yourself auctions web page to see what charges apply to that auction.

The winning bidder will be contacted within 1-3 hours of the close of the auction by Sierra Auction Management, Inc. They will be provided with the invoice that reflects all the bidder’s purchases and any and all fees that apply. The winning bidders will also receive payment instructions at this time.

Q: How do I pay?
A: The winning bidder will be contacted within 1-3 hours of the close of the auction by Sierra Auction Management, Inc. They will be provided with the invoice that reflects all the bidder’s purchases and any and all fees that apply. They will also receive payment instructions at this time. Further details regarding payment is listed as part of the relevant auction’s website.

Q: How do I ship my purchases?
A: The removal of auction purchased assets is the sole responsibility of the buyer within 2 business days after the auction. Sierra Auction will we use Pak Mail for all shipping except firearms and the customer will be contacted by Pak Mail for shipping arrangements and payment. All other shipping arrangements are the responsibility of the winning bidder. No loading dock is available. You may contact Pak Mail at (480) 759-5533. Sierra Auction may provide recommendations as to preferred shippers but in no way are we guarantying the performance of the shipping company or satisfaction of the bidder. Sierra Auction merely provides the contact information of shipping companies as a convenience for our bidders it should not be mistaken or substituted for due diligence.

Buyer is responsible for obtaining all insurance and documentation necessary to ship items prior to pickup. The buyer must first pay and obtain an invoice stamped PAID. Buyer must provide any shipper with a copy of the PAID invoice or send written approval for the shipper to remove any items from Sierra Auction. Sierra Auction is open for load out of paid items on auction day after the auction is complete and 3 weekdays following the auction. Hours available for load out are 8am – 4pm and all vehicles must be on the lot by 3:30 to complete load out by 4pm. Caveat Emptor still applies.

Quote for Shipping Craters and Freighters

For additional questions or information you can call 602-242-7121 or email info@sierraauction.com

Thanks for visiting us at SierraAuction.com!

 

Using MaxaNet

Information coming soon.

Phoenix Office

  • 3570 Grand Ave. Phoenix, AZ 85019
  • Phone: (602) 242-7121
  • Fax: (602) 246-1903
  • View Map

Tucson Office

  • 3911 N Highway Dr, Tucson, AZ 85705
  • Phone: (520) 882-0111
  • Fax: (520) 882-1553
  • View Map

Business Hours

Phoenix Location

  • Monday-Friday: 8am to 4pm
  • Saturday (Auctions Only): 8am to 1hr Post
  • Sunday: Closed

Tucson Location

  • Monday-Friday: 9am to 3pm
  • Saturday (Auctions Only): 8am to 1hr Post
  • Sunday: Closed

Useful Links